🛡️ Privacy Policy – Your Child’s Information & Privacy

Last updated: 1st June 2025

At Skylark Play Therapy, your child’s wellbeing and privacy are at the heart of everything we do. This page explains how we collect, store, and protect personal information when you and your child engage in play therapy with us.

👩‍👧 Who We Are

Skylark Play Therapy is a solo practitioner / small practice offering play therapy for children and young people.

Contact Information:
Email: kls@skylarkplaytherapy.co.uk
Phone: 07789 767281
Business Address: 44 Bower Road, Ashton, Bristol, BS3 2LW
ICO Registration Number: ZB314347

📋 What Information Do We Collect?

We collect only the information needed to support your child safely and effectively, such as:

Your name and contact details

Your child’s name, age, and date of birth

Any relevant medical or developmental history

Information about your child’s emotional or behavioural needs

GP or school contact details (if needed)

Notes from therapy sessions

All of this helps us provide the best support for your child.

🤝 How Do We Use Your Information?

We use this information to:

Understand your child’s needs

Plan and deliver appropriate therapy

Communicate with you about sessions

Keep required records for safety and legal reasons

We will never share your or your child’s information for marketing or without your permission—unless required by law or safeguarding rules.

🔐 How Is Information Stored?

All records are kept securely:

Paper notes are stored in locked cabinets

Digital records are encrypted and password-protected

Only the therapist has access to your child’s therapy records

We keep records for 7 years after your child turns 18, following UK legal and professional guidelines.

⚖️ Your Rights

You have the right to:

See what information we hold about you or your child

Ask for corrections if anything is wrong

Ask us to delete information (where possible)

Raise concerns with the Information Commissioner’s Office (ICO) if needed

We will support you in understanding and using your rights.

🔄 Confidentiality & When We Might Share Information

Everything shared in sessions is confidential.
We only share information if:

You give us permission

We are legally required to (for example, if someone is at risk of harm)

There are safeguarding concerns for your child or others

We will always try to discuss this with you unless it’s unsafe to do so.

📌 Updates to This Policy

Sometimes we may need to update this privacy policy. The latest version will always be available on this website.

📞 Questions or Concerns?

Please feel free to contact me at:
📧 kls@skylarkplaytherapy.co.uk
📱 07789 767281

We're happy to answer any questions you may have.